Shipping and Return

Shipping Policy

At Shellina Nails, we are committed to delivering your order efficiently and safely, no matter where you are in the world. Below are the details of our shipping policy:

Shipping Locations

We offer worldwide shipping to bring Shellina Nails to your doorstep, no matter where you live.

Shipping Methods & Costs

  • Standard Shipping (1-2 weeks): $5.99 USD
  • Express Shipping (4 days):  $25.99 USD
  • Free Shipping: Available for orders over $80 USD

Order Processing Time

Please allow 1-4 business days for us to process your order. Our nail artists need this time to carefully craft your handmade press-on nails to perfection.

Estimated Delivery Times

  • Standard Shipping: 1-2 weeks from dispatch
  • Express Shipping: 4 days from dispatch

Please note that delivery times are estimates and do not include weekends, holidays, or any unforeseeable delays caused by weather, traffic, or high shipping volumes.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your package's journey from our workshop to your home.

Handling of Delays

While we strive to meet our delivery timelines, please understand that the indicated shipping timeline is an approximate number of days from the dispatch date. If your order includes pre-order or made-to-order items, the dispatch date may be delayed accordingly.

Return Policy

Due to the nature of our handmade products, we do not offer returns or exchanges on our press-on nails. We take great care in providing accurate product descriptions, detailed images, and comprehensive sizing information to help you make an informed purchase.

Damaged or Defective Items

We understand that occasionally, items may be damaged during shipping. If you receive a damaged set of Shellina Nails, we are here to help.

  • Reporting Damages: Please contact our customer service team within 7 days of receiving your order. We request that you provide clear photographs of the damaged nails to help us assess the issue.
  • Refund Process: If the damage is verified, we will issue a refund for the affected nails. To initiate the refund process, please email our customer service team with your order number, contact information, and a brief description of the issue. We will guide you through the necessary steps to process your refund.